Improving a Hospital’s Revenue Cycle Starts at Patient Registration
TRANSFORMING HOW HOSPITALS CAPTURE REVENUE
We identified undisclosed coverage on $4M worth of self-pay accounts at a health system in NY.
On average, AccuReg increases pre-service collections by 300% year-over-year for its clients.
One QA edit returned 8x a customer's
installation fee during the first month.
AccuReg Team, I wanted to thank you for your contribution to our success for receiving Adopter Recognition through HFMA. You have provided us a great tools to get the job done… Thanks again for all of your help and support to make MCCH best of the best!
David Ralston Executive Director of Revenue Cycle
I want to personally thank you and your team for all of the great things you have done for Oneida Healthcare as well as the positive impact it has on this community!John D. Milligan Vice President of Finance, Oneida Healthcare
The customer service is wonderful. Sometimes I am not even sure of what I am really wanting (how to suggest an edit or something along those lines) and they figure out a solution for me!Christy Smith Registration Supervisor, Greater Regional Medical Center
Despite a 50% staff turnover rate this past year, we are back up in the 90% accuracy range thanks in large part to the training aspect of this tool. I don’t know how we managed without it.Joy Middleton Patient Access Supervisor, Arkansas Methodist Medical Center
The response time from the AccuReg Implementation team was impeccable and their customer service added to the enjoyment of implementing the product. Their patience and industry knowledge played a major role in ensuring this was a simple and successful project. I was greatly impressed with the AccuReg team and look forward to working with them in the future.Heidi Parks Registration Manager, Northeast Georgia Health System
…What I love about listening to Paul talk is that he talks about complex processes or data and breaks it all down to a process or data that is simple, clear, and attainable…I am not an Accountant or a CFO and sometimes their language or concepts are beyond my brain. This particular webinar really inspired me to start finding the information that I am going to need and start tracking it now so when our facility gets to a point where we need to start setting goals and training staff I understand what I’m talking about…Kathy Sargent Admitting Coordinator, Gritman Medical Center
AccuReg has proven to be one of the most dependable and reliable software systems I’ve ever encountered. I might add the best customer support ever, too!Kathy Abdelaal Q/I Systems Manager, Faxton St. Luke's Healthcare
AccuReg was the best install I have ever been involved with. The staff was great! Very professional and understood all aspects of Registration. Their knowledge made it very easy for us to communicate and get the outcome I wanted. They have provided fast and professional responses since the install. This product is wonderful and the staff love it. Truly a great company to be associated with!Peggy Dunn Registration Manager, Lenoir Memorial Hospital
I can’t thank you and your team enough for the support, dedication, and follow thru each one of you take! This truly says a lot about AccuReg as well as their vision and values.Jeff Darling Director of Admissions, Oneida Healthcare
We have worked with AccuReg staff for a very long time. Customer service is the very best. We love the product and are so happy to be part of AccuReg.Nina Nelson Training Coordinator / Patient Access Services, Faxton St. Luke's Healthcare
Since implementation of AccuReg, our registration proficiency has increased tremendously. Incorrect information caught at registration, less insurance claim denials due to insurance eligibility reviewed and less reworks. AccuReg staff are professional, personable and efficient in all aspects from development to staff training. We would highly recommend AccuReg to any facility seeking to improve registration process.Laurie Mires Patient Financial Services Coordinator, Cabinet Peaks Medical Center
The staff at AccuReg has been nothing short of fantastic. They are willing to work with us to create new edits, edit existing edits, address any issues that arise at any time and are very good at customizing the system to work for our individual organization.Josh Johnson Patient Access Coordinator, Gibson Area Hospital & Health Services
We will give a glowing recommendation to the team and the product!!! Please pass this along to the CEO and the rest of the executive team as she deserved to be recognized for the great work she has done!!!David Ralston Director of Revenue Cycle
…As an Access Supervisor, I have enjoyed using AccuReg as an ‘individualized’ training tool, and it is extremely easy to use. The abilities of AccuReg are much more comprehensive than the time-consuming manual processes of ‘Pre-AccuReg’.Doug Hernandez Former Patient Access Supervisor
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